Golden Service Award 2025

Each year, Nashua Center presents the Golden Service Award to a team member who represents the very best of who we are. It is our highest honor, given to someone whose dedication, compassion, and steady commitment make an extraordinary difference in the life of someone we serve.

This year, we are proud to recognize Lisa Osborne, one of our exceptional providers whose impact extends far beyond her daily responsibilities.

For 17 years, Lisa has brought her commitment and consistency to Nashua Center. Her connection with our client began when he lived in one of our group homes and she was a member of the staff team. Even then, she stood out as someone who took the time to understand him—his personality, his communication style, and the supports he needed to feel secure and valued. That early connection laid the foundation for a relationship built on trust, respect, and genuine commitment.

As their lives moved forward, Lisa continued to be a consistent and reliable presence. Today, she is with him 24/7 in her role as his provider, supporting every aspect of his daily life. She knows his routines, his preferences, and his body language with a level of understanding that comes only from years of attentive care.

Lisa advocates for him without hesitation. She is the first to notice even the smallest shifts in his symptoms or demeanor and works closely with his medical team to ensure he receives timely and appropriate care. Her insight, communication, and strong relationships with healthcare providers mean she is always included in discussions about his well-being—because her perspective is essential and trusted.

Lisa also makes sure his environment reflects who he is. She fills their home with seasonal decorations, plays his favorite rock and roll music, and encourages moments that help him feel grounded and connected. She welcomes him into her family gatherings, treating him not just as someone she supports, but as part of her extended community.

And even in her spare time, she finds ways to support Nashua Center. The afghans she crochets have become a crowd favorite at our Taste of the Towns Silent Auction.

Lisa represents the heart of Nashua Center. Her consistency, insight, and unwavering advocacy show what it truly means to serve with purpose. She elevates the standard of care and demonstrates the profound difference one person can make.

It is our privilege to present Lisa with this year’s Golden Service Award.